Frequently Asked Questions
Everything you need to know about shopping with Off Grid Stores.
How long does shipping take for my order?
Standard shipping typically takes 5-7 business days within the continental US. International orders may take 10-15 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your exchange or refund process.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed, off-grid fit.
Are your materials sustainably sourced?
Yes, we prioritize eco-friendly fabrics including organic cotton and recycled polyester to ensure our apparel is as kind to the planet as it is to your skin.
Can I track my package once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery status in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.